bd188's Privacy Policy —
Your information is safe with us

bd188 collects two types of information to operate its services — information provided directly by the user, and technical information collected automatically.

1.1 Directly Provided Information

When you open an account on bd188 or use its services, we may collect the following information:

• Full name and date of birth
• Valid identity document details (National ID / Passport)
• Mobile number and email address
• Financial transaction details (processed via bKash, Nagad, Rocket, or bank transfer)
• Account login credentials (stored in encrypted form)

1.2 Automatically Collected Information

When you browse our platform, certain technical information is collected automatically, such as:

• IP address and device type
• Browser version and operating system
• Page visits and session duration
• Referral source and click path

bd188 uses collected information only for specific, legitimate, and necessary purposes. We never use or sell your information in an unrelated manner.

• Account management: For verifying, registering, and processing transactions on your account.
• Identity verification: For fraud prevention and age verification (to confirm 21+).
• Financial transactions: For processing deposits, withdrawals, and bonuses.
• Support services: For providing assistance via 24/7 live chat and email.
• Security and fraud prevention: For monitoring and preventing suspicious activity.
• Service improvement: For analyzing user experience to improve the platform.
• Legal compliance: For complying with applicable laws and regulations.

The security of your personal information is our top priority. bd188 applies industry-standard technical and organizational measures to keep data secure.

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database encryption: Stored sensitive information is kept in encrypted form.
• Access control: Only authorized personnel can view user information.
• Regular security audits: Regular audits are conducted to identify and address system vulnerabilities.
• Firewall protection: Advanced firewall systems are maintained to prevent unauthorized access.

Please note that data transmission over the internet is not entirely risk-free. We take all appropriate precautions, but no platform can guarantee complete security.

bd188 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment processors: Necessary information is shared to complete transactions via bKash, Nagad, Rocket, and bank transfer services.
• Identity verification services: With verification agencies engaged to meet legal requirements.
• Technology infrastructure partners: With cloud or hosting partners engaged to operate the platform — these partners operate under strict confidentiality agreements.
• Legal obligations: In response to a court order or a lawful request from a law enforcement authority.

We ensure that every third party meets bd188's data protection standards. They may only use the information for specified purposes and in accordance with the terms of the agreement.

bd188 uses cookies and similar technologies to improve the functionality of its platform and the user experience.

5.1 Types of Cookies

• Essential cookies: Essential for operating the core functions of the website (login sessions, security).
• Functional cookies: For remembering your preferences and settings.
• Analytics cookies: For collecting site usage statistics to improve the service.

5.2 Cookie Control

You can control or disable cookies from your browser settings. However, disabling essential cookies may disrupt some important functions of the site.

As a user of bd188, you have the following rights over your own personal information:

• Right to access: The right to request information about what data we hold about you.
• Right to correction: The right to request correction of inaccurate or incomplete information.
• Right to deletion: The right to request deletion of your information in certain circumstances, though this may be limited where legal obligations apply.
• Right to object to processing: The right to object to the processing of your information for specific purposes.
• Right to data portability: The right to receive your information in a structured, machine-readable format.
• Right to withdraw consent: The right to withdraw your given consent at any time.

To exercise these rights, email [email protected] or contact us via live chat. We will process your request as quickly as possible.

bd188 strictly provides services only to individuals aged 21 or above. We do not intentionally collect any personal information from minors.

If we become aware that a minor has created an account on our platform, we will immediately delete that account and associated information, and notify the relevant authorities if necessary.

If you believe a minor is using our platform, please notify us immediately at [email protected].

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active accounts: Information is retained for the entire duration that the account remains active.
• Closed accounts: Certain information may be retained for a specified period after account closure due to legal and regulatory requirements.
• Financial transaction records: Retained for the period prescribed by financial regulations.

Once the designated retention period has passed, we securely delete or anonymize the information so that no individual can be identified.

bd188 may update this Privacy Policy from time to time. If there are any significant changes to the Policy, we will notify you in the following ways:

• By posting a prominent notice on the website.
• By sending a notification to your registered email address.
• Via a notification at the time of login.

If you continue using bd188 after changes have been made, you will be considered to have accepted the updated policy. Therefore, you should review this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our dedicated support team is ready to assist in both Bengali and English.

• Email: [email protected]
• Live chat: Available 24/7